Transformancy customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

  •   Contact details
  •   What information we collect, use, and why
  •   Lawful bases and data protection rights
  •   Where we get personal information from
  •   How long we keep information
  •   How to complain

Contact details

Email

info@transformancy.com

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  •   Names and contact details
  •   Addresses
  •   Transaction data (including details about payments to and from you and details of products and services you have purchased)

Lawful bases and data protection rights

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  •   Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  •   Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

  •   Directly from you

How long we keep information

We store personal information for 12 months.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

20 August 2024